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Return and Cancellation Policy

In the unlikely event that you receive a damaged product, please notify us immediately by E-Mail to custserv@mynamenecklace.co.uk and you will receive a refund or exchange.


You may return new, unopened items sold and fulfilled by Mynamenecklace.co.uk within 30 days of delivery. Please note that there will be a 30% restocking fee on all returned and canceled orders.


MyNameNecklace reserves the right to make changes in our policies at any given time. Notification of such changes will be posted on this page. If you have any questions or comments about any of our policies, please contact us at: custserv@mynamenecklace.co.uk

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