Delivery Methods
Your order will be shipped to the specified address according to the shipping method selected during checkout:
Method
Estimated Delivery
Free Delivery
Get it 21/12/2020 - 24/12/2020
Standard Delivery
Get it 20/12/2020 - 22/12/2020
Express Delivery
Get it 14/12/2020 - 15/12/2020
Urgent Delivery
Get it 12/12/2020 - 14/12/2020
Even if you live outside of the country, don't fret! We also provide free international delivery to many countries. Click here for a full list of countries we ship to.
PLEASE NOTE:
All our packages are fully insured and the estmated delivery mentioned above for delivery include production time.
Express shipments require a customer signature upon delivery. Each customer is responsible for any customs charges that may be applied to
international shipments. MyNameNecklace has no control over these charges and is not responsible for any actions taken by customs or delivery services.
COVID 19 Delivery Policy
Our online site and jewellery workshop are working as usual.
We're taking all the health & safety precautions needed and are not expecting any delays in production and delivery at the moment.
Even so, there may be COVID-19 delays we're not able to foresee.
When choosing your delivery method, we recommend considering Express shipping for faster delivery straight to your door.
Address Information
Please note that it is the customer's responsibility to provide us with a correct and complete delivery address.
If your delivery address is different from your billing address, please specify this during checkout.
Due to current COVID-19 situation, you can now change your shipping address up to 48 hours after placing your order.
Shipping Notification
When your order ships, you will receive a Shipping Notification email.
This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order online by logging into the track my order page with your Order ID and Email.
Estimated Delivery
The estimated delivery date is based on the selected delivery method.Shipping dates are based on business days and they do not include weekends and holidays.
Please note that special orders may have a longer processing and manufacturing time frame.
With additional safety precautions around COVID-19 we are fulfilling all orders in a timely manner with 95% of our orders arriving on time. Some deliveries may be delayed and we appreciate your patience during this time.